Engaging Employees Is Hard Work—Here’s the Secret to It

Picture yourself smiling and shaking the hand of a new employee on their first day of work. You’re excited because, well, you hired them. They could be a completely new hire or someone who moved to your team from within the company. Regardless, imagine you feel pretty good about them. After all, they came to you with an impressive resume, solid experience, and glowing recommendations.

You think to yourself, “What could go wrong?”

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