Is It Time to Lower the Temperature at Work?

Our present culture is increasing emotional situations at work. You, managers, and leaders need the skill to address these situations, or the disruption will injure our organizational cultures.

Check out our solution. In this 16-minute educational video, Dr. Mark Scullard, Sr. Director of Product Innovation at Wiley, helps us understand emotional intelligence. His insight highlights why making good decisions in social or emotionally-charged situations is challenging.

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